As more and more customers search for a big bank alternative, credit unions are becoming a more viable options. Credit unions offer lower rates with better services, making them a front runner for stealing your heart and wallet.
You're allowed to have a lower minimum balance with a credit union, sometimes as low as $5 to $10. Credit unions also have less restrictive loan requirements, so they'll assist you in areas that a bigger bank couldn't. The downsides to a credit union is it's limited access. Most credit unions won't have a new app for your smart phone and finding ATMs might become quite a plight.
Aside from that, credit unions scored very well in the 2011 American Customer Satisfaction Index. Credit unions scored an 87, 12 points higher than the big banks. Maybe it's time for you to consider the switch. [Via]